#3 in CRMUpdated 2026-08

Relaticle

by Relaticle · Open-source CRM with built-in AI chat and an MCP server for external agents

69.4 — BenchRank score out of 100

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Overview

Relaticle is an AGPL-3.0 CRM covering companies, people, opportunities, tasks and notes. Records can be worked on in the UI, through a built-in AI chat with @-mentions, voice input and approval prompts before destructive edits, or by outside agents such as Claude, ChatGPT and Gemini via an MCP server with 30 tools and a REST API. It runs on your own server or on Relaticle's managed cloud.

Best for: Teams wanting a self-hosted, open-source CRM that external AI agents can drive over MCP
Pricing: Free on both published plans: the self-hosted AGPL-3.0 build is free forever, and managed Cloud is listed at $0/month with no per-seat pricing.
Runs on: WebSelf-hosted

Strengths and trade-offs

Strengths

MCP server with 30 tools plus a REST API with full CRUD
Free for unlimited users and data, self-hosted or cloud
Destructive AI chat actions need approval and can be undone
22 field types, custom pipeline stages, multi-team workspaces

Trade-offs

Self-hosting requires running your own server via Docker Compose
Self-hosted users get community support on Discord only
The Cloud plan's free-usage limits are not published

Pricing

Published plans from Relaticle’s own pricing page, in USD. Usage charges and add-ons may apply on top.

Relaticle pricing tiers, monthly rates in USD
Plan	Monthly	Includes
Cloud	—flat	Unlimited users and data MCP server with 30 tools, REST API, 22 field types Zero-downtime updates and automatic daily backups Email support
Self-Hosted	—flat	AGPL-3.0, full source code access Docker Compose deployment on your own server Unlimited users and data, multi-team workspaces Community support via Discord

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

MCP support: 92 out of 100
API quality: 20 out of 100
Documentation: 90 out of 100
Agent friendliness: 68 out of 100
Pricing transparency: 85 out of 100
Changelog: 100 out of 100
Marketing site structure: 85 out of 100
Operational trust: 0 out of 100

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

Openness: 65 out of 100
Maintenance: 100 out of 100

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