#18 in Helpdesk & TicketingUpdated 2026-08

Chaskiq

by Chaskiq · Open source messaging platform for marketing, support and sales

8.7 — BenchRank score out of 100

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Pricing page

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Overview

Chaskiq is an open source messaging platform for support, sales and marketing teams. It combines a web chat with campaigns, banners, guided tours, newsletters, routing bots, a help centre and reporting, and exposes a GraphQL API with OAuth2 security. It is self-hosted: you run it on your own VPS alongside a mail server and a storage service.

Best for: Teams that want to self-host a customer messaging platform for support, sales and marketing.
Pricing: The software is free under AGPLv3; paid self-hosted support is $150/month or $599/month, with a one-off installation service at $199.

Strengths and trade-offs

Strengths

Open source under AGPLv3 and free to use and self-host
Web chat, campaigns, banners, tours and help centre in one place
GraphQL API and OAuth2 for building your own integrations
More than 30 plugins, including Calendly, Zoom and Zapier

Trade-offs

You must supply a VPS, a mail server and a storage service yourself
AGPLv3 requires you to disclose your code modifications
Installation and priority support are paid, from $150/month
Custom feature development is excluded from the support plans

Pricing

Published plans from Chaskiq’s own pricing page, in USD. Usage charges and add-ons may apply on top.

Chaskiq pricing tiers, monthly rates in USD
Plan	Monthly	Includes
SELF HOSTED PREMIUM SUPPORT	$599flat rate	Support on installation and deployment Help to host on your infrastructure, expedited Q&A Monthly updates Access to latest plugins
STANDARD SELF-HOSTED SUPPORT	$150flat rate	Questions answered with priority Monthly update notifications Access to latest plugins
ONE TIME INSTALLATION	—one-off	One-off $199 charge, no subscription Platform installed on your cloud

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

MCP support: 0 out of 100
API quality: 0 out of 100
Documentation: 0 out of 100
Agent friendliness: 18 out of 100
Changelog: 0 out of 100
Marketing site structure: 60 out of 100
Operational trust: 0 out of 100

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

Openness: 60 out of 100
Maintenance: 85 out of 100

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