#13 in Automation & WorkflowUpdated 2026-08

Zapier

by Zapier · AI orchestration and no-code automation across 9,000+ apps

66.1 — BenchRank score out of 100

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Overview

Zapier connects apps into automated multi-step workflows (Zaps) built in a visual no-code editor, alongside Tables for data storage and Forms for input. AI assistants connect through Zapier MCP and developers through the Zapier SDK, reaching 9,000+ apps via one managed credential layer. Admins restrict which apps and actions are available, and every action lands in a single audit log.

Best for: Teams connecting AI assistants and no-code workflows to business apps under central IT control.
Pricing: Free forever plan with 100 tasks per month, then Professional from $19.99/month and Team from $69/month (25 users), with Enterprise priced on request; the monthly fee rises with the task tier you pick.
Runs on: WebCLI

Strengths and trade-offs

Strengths

9,000+ app integrations, 66,000+ triggers and actions
MCP for AI assistants and an SDK for code, one auth layer
Admin controls: action restrictions, SAML SSO, SCIM, audit log
SOC 2 Type II, SOC 3, GDPR and CCPA compliance stated

Trade-offs

Free plan caps at 100 tasks per month and two-step Zap workflows
Every step and connector call spends tasks; AI and longer code spend more
Passing the task limit switches you to pay-as-you-go unless you turn it off
SAML SSO starts at the Team plan; Enterprise pricing is not published

Pricing

Published plans from Zapier’s own pricing page, in USD. Usage charges and add-ons may apply on top.

Zapier pricing tiers, monthly rates in USD
Plan	Monthly	Includes
Free	Freeper month	100 tasks per month Unlimited Zap workflows, Tables and Forms Two-step Zap workflows Zapier Copilot
Professional	$19.99per month	Multi-step Zap workflows Unlimited premium apps and webhooks AI fields and conditional form logic Email and live chat support
Team	$69per month	25 users Shared Zap workflows, folders and app connections SAML SSO Priority support
Enterprise	Contact sales	Unlimited users Advanced admin permissions and app controls Annual task limits and observability Technical Account Manager

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

MCP support: 85 out of 100
API quality: 40 out of 100
Documentation: 90 out of 100
Agent friendliness: 70 out of 100
Pricing transparency: 100 out of 100
Changelog: 0 out of 100
Marketing site structure: 60 out of 100
Operational trust: 60 out of 100

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

Openness: 60 out of 100
Maintenance: 100 out of 100

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