BenchRank
#8 in Collaboration & CommunicationUpdated 2026-08

Whereby

by Whereby · European-hosted video calling with an embeddable API

63.2 — BenchRank score out of 100

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Overview

Whereby provides video calls in two forms: Meetings, with permanent room links for individuals and teams, and Embedded, an API and SDK for creating rooms programmatically inside another product. Stated features include screen sharing, file sharing, chat, transcriptions, a virtual whiteboard and custom branding. It is built in Europe and described as GDPR and HIPAA compliant.

Best for
Teams and developers wanting GDPR- and HIPAA-compliant video calls, hosted or embedded via API
Pricing
Embedded is free up to 2,000 participant minutes/month, then $9.99/month plus $0.004 per participant minute, with custom Enterprise pricing; Meetings pricing is not shown.
Runs on
Web

Strengths and trade-offs

Strengths

  • GDPR and HIPAA compliant, ISO 27001 certified, built in Europe
  • Free tier includes 2,000 participant minutes a month
  • Ready-made rooms and an embeddable API/SDK in one product
  • 99.9% stated availability on every plan

Trade-offs

  • HIPAA compliance is a $16.99/mo add-on on the Build plan
  • Recording, transcription and storage are billed on top of the base fee
  • Free tier keeps Whereby branding and has no email support
  • Calls capped at 200 participants and 24 active videos on all plans

Pricing

Published plans from Whereby’s own pricing page, in USD. Usage charges and add-ons may apply on top.

Whereby pricing tiers, monthly rates in USD
PlanMonthlyIncludes
ExploreFreeper month
  • Up to 2,000 participant minutes/month
  • No additional participant minutes
  • No premium features and no support SLA
  • Limited white labelling
Build$9.99per month, plus usage
  • 2,000 minutes included, then $0.004 per participant minute
  • Transcriptions from $0.0065 per unmuted participant minute
  • Custom branding and 30 GB days of storage
  • HIPAA compliance for $16.99/mo; email support in 3 business days
EnterpriseContact sales
  • Volume discounts and custom included minutes
  • Implementation support and Technical Success Manager
  • HIPAA compliance included; email support in 1 business day
  • Early access to new features

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

MCP support
80 out of 100
API quality
20 out of 100
Documentation
80 out of 100
Agent friendliness
70 out of 100
Pricing transparency
100 out of 100
Changelog
40 out of 100
Marketing site structure
55 out of 100
Operational trust
60 out of 100

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

Openness
60 out of 100
Maintenance
100 out of 100

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