#4 in Live Chat & MessagingUpdated 2026-08

Weave

by Weave · All-in-one phone, texting and payments platform for healthcare practices

34 — BenchRank score out of 100

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Overview

Weave combines a VoIP phone system with two-way texting, appointment reminders, online scheduling, digital forms, payments, email marketing and review management for healthcare practices. AI features transcribe voicemails, analyse call recordings for sentiment, draft replies to reviews and hold text conversations. It is used from a web browser, a desktop app or a mobile app.

Best for: Dental, optometry, veterinary and medical practices wanting phone, text and payments in one system
Pricing: Plans start from $199 per month, but the three published plans carry no individual prices and each links to a sales quote.
Runs on: Web

Strengths and trade-offs

Strengths

VoIP phone system, texting, payments and reviews in one platform
AI call transcription, sentiment analysis and review replies
Payments by terminal, card on file, text to pay and pay over time
Integrations listed for dental, veterinary, medical and optometry

Trade-offs

No plan prices published; every tier routes to a sales quote
Cheapest published entry point is $199 per month
Practice Analytics and Insurance Verification are dental only
AI Receptionist over voice is early access, not generally available

Pricing

Published plans from Weave’s own pricing page, in USD. Usage charges and add-ons may apply on top.

Weave pricing tiers, monthly rates in USD
Plan	Monthly	Includes
Ultimate	Contact sales	Up to 15 phones (T-85) 15,000 bulk text messages a month Quarterly one-to-one training Premium analytics tools
Elite	Contact sales	3,000 bulk text messages a month Marked 'Most Popular' on the pricing page Described as comprehensive products and features
Pro	Contact sales	1,500 bulk text messages a month Described as an upgraded patient communication suite

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

MCP support: 0 out of 100
API quality: 0 out of 100
Documentation: 15 out of 100
Agent friendliness: 83 out of 100
Pricing transparency: 80 out of 100
Changelog: 40 out of 100
Marketing site structure: 45 out of 100
Operational trust: 70 out of 100

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

Openness: 0 out of 100

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