#20 in Project & Work ManagementUpdated 2026-08

Jira

by JIRA · Project tracking with customisable workflows and AI agents

50.4 — BenchRank score out of 100

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Pricing page

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Overview

Jira is Atlassian's project and work tracking tool, offering backlog, list, board, timeline, calendar and summary views, customisable workflows, reports and no-code automation. Work items can be updated from Cursor, Claude Code, Codex, GitHub Copilot or any CLI through the Atlassian MCP, and Rovo AI agents update status and write summaries. Atlassian lists 3K+ integrations.

Best for: Teams tracking projects across tools, from a free 10-user plan up to enterprise-scale sites
Pricing: Free for up to 10 users, then $7.91 per user/month for Standard and $14.54 for Premium, with Enterprise priced on request.
Runs on: WebAndroid

Strengths and trade-offs

Strengths

Free tier for up to 10 users with unlimited projects and tasks
3K+ integrations, including Slack, GitHub, Figma and Google Docs
Work items update from Cursor, Claude Code or any CLI via MCP
Board, backlog, timeline, calendar and summary views on all tiers

Trade-offs

SSO and SCIM need a separate Atlassian Guard subscription below Enterprise
Enterprise pricing is not published and is billed annually only
Automation is metered: 100 rule runs a month on Free, 1,700 on Standard
No uptime SLA below Premium, and Free gets community support only

Pricing

Published plans from Jira’s own pricing page, in USD. Usage charges and add-ons may apply on top.

Jira pricing tiers, monthly rates in USD
Plan	Monthly	Includes
Free	—per user	Free forever for up to 10 users Unlimited goals, projects, tasks and forms 100 automation rule runs per month, 2 GB storage Support from Atlassian Community only
Standard	$7.91per user	Rovo Search, Chat and Agents (25 credits per user/month) User roles, permissions and external collaboration 1,700 automation rule runs per month, 250 GB storage 9/5 regional support, up to 100,000 users per site
Premium	$14.54per user	Cross-team planning and dependency management Customisable approvals and onboarding by team type 1,000 automation rule runs per user/month, unlimited storage 24/7 support for critical issues, 99.9% uptime SLA
Enterprise	Contact sales	Atlassian Analytics and Data Lake insights Enterprise identity and access management, Guard Standard included Unlimited automation rule runs, up to 150 sites 24/7 support for all issues, 99.95% uptime SLA

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

MCP support: 70 out of 100
API quality: 45 out of 100
Documentation: 10 out of 100
Agent friendliness: 50 out of 100
Pricing transparency: 90 out of 100
Customer sentiment: 79 out of 100
Changelog: 0 out of 100
Marketing site structure: 30 out of 100
Operational trust: 80 out of 100

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

Openness: 60 out of 100
Maintenance: 100 out of 100

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